Privacy Policy

What We Do

QuoteMe is a video creation service that generates supercuts from movie transcripts. You provide text input, and our system creates videos of movie characters speaking those words. This privacy policy explains how we collect, use, and protect your personal information when you use our service.

Data Controller: QuoteMe, LLC acts as the data controller for all personal information processing described in this policy.

Information We Collect

We collect only the information necessary to provide and improve our service:

• Account Information: Email address, name, and profile picture (via Clerk authentication)
• Content Data: Text messages you submit for video creation
• Generated Content: Video supercuts we create for your account
• Payment Information: Billing details processed securely by Stripe (we do not store payment card information)
• Usage Data: Service usage metrics and account activity for subscription management
• Technical Data: IP address, browser information, and device data (collected only for security and functionality purposes)

How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: Generate video supercuts from your text input
• Account Management: Maintain your user account and preferences
• Subscription Management: Track usage limits and billing cycles
• Communication: Send important service updates and account notifications
• Security: Protect against fraud and maintain service security
• Legal Compliance: Meet our legal and regulatory obligations

Data Sharing and Third Parties

We do not sell, rent, or trade your personal information. We only share data with trusted service providers necessary to operate QuoteMe:

• Clerk Inc.: Authentication and user management services
• Stripe Inc.: Secure payment processing (PCI DSS compliant)
• Amazon Web Services (US-East, US-West regions): Video storage, delivery, and hosting infrastructure

These service providers are bound by data processing agreements and Standard Contractual Clauses, and may only use your information to provide contracted services to us.

Your Rights and Control

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Deletion: Request deletion of your account and associated personal data
• Portability: Export your content and data in a portable format
• Rectification: Correct any inaccurate personal information
• Withdrawal: Cancel your subscription at any time without penalty (subject to our Terms of Service regarding refunds and final billing cycles)
• Opt-out: Unsubscribe from marketing communications (when applicable)
• California Residents: We do not sell personal information as defined by the California Consumer Privacy Act

To exercise these rights, contact us at the information provided below. We will respond within 30 days or as required by applicable law.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• All data transmission is encrypted using HTTPS/TLS
• Database access is restricted and monitored
• Payment processing meets PCI DSS compliance standards
• Regular security assessments and updates
• Employee access controls and confidentiality agreements

While we strive to protect your information, no internet transmission is 100% secure. You are responsible for keeping your account credentials confidential.

Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify affected users via email within 72 hours of discovering the breach, as required by applicable laws. The notification will include information about what happened, what information was involved, and what steps we are taking to address the issue.

Account Termination

We may suspend or terminate your account if you violate our Terms of Service or engage in activities that:

• Violate applicable laws or regulations
• Infringe on intellectual property rights
• Pose security or safety risks to our service or other users
• Involve fraudulent or abusive behavior

Upon account termination, we will retain your personal information only as required by law or as described in our data retention policy above.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations:

• Account Information: Retained for the duration of your active account
• Content and Videos: Retained while your account is active and for 30 days after deletion
• Payment Records: Retained for 7 years as required by financial regulations (may be reduced upon verification of business requirements)
• Usage Logs: Retained for 12 months for service optimization and security

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

Cookies and Tracking

We use cookies and similar technologies to provide and improve our service:

• Essential Cookies: Required for authentication and basic site functionality
• Functional Cookies: Support site features like authentication and user preferences (no third-party analytics currently implemented)
• Preferences: Remember your settings and preferences

You can control cookie preferences through your browser settings, though disabling essential cookies may affect site functionality.

Children's Privacy

QuoteMe is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

We implement age verification measures during account creation. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at privacy@quoteme.video and we will promptly investigate and remove such information from our systems.

International Users and Data Transfers

QuoteMe is operated from the United States. If you are accessing our service from outside the US, your information will be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through a prominent notice on our website at least 30 days before the changes take effect. We will obtain your explicit consent for material changes that expand our use of your personal information. Your continued use of QuoteMe after non-material changes become effective constitutes acceptance of the updated policy.

Legal Basis and Jurisdiction

Our legal basis for processing your personal information includes:

• Contract Performance: Processing necessary to provide QuoteMe services
• Legitimate Interest: Service improvement, security, and business operations
• Legal Compliance: Meeting regulatory and legal obligations
• Consent: Where you have provided explicit consent for specific processing

This policy is governed by the laws of Utah, United States. For disputes involving US residents, jurisdiction will be in the state and federal courts of Utah. International users may have additional rights under their local privacy laws which this policy does not limit.

Limitation of Liability: This policy does not limit any rights you may have under applicable consumer protection laws. We disclaim liability for indirect, incidental, or consequential damages arising from privacy-related issues, except where prohibited by law.

Contact Information

For questions about this privacy policy or to exercise your rights, please contact us:

We will respond to privacy inquiries within 30 days of receipt, or as extended by applicable law. Response times may be affected by circumstances beyond our reasonable control, including but not limited to service outages, natural disasters, or other force majeure events.